Real-world impact,proven at scale

TikTok needed to onboard a large volume of users for its Buy Now, Pay Later and TikTok Seller services in a short timeframe, while maintaining security and a seamless user experience.

KALAPA deployed eKYC with an automated verification flow optimized for registration, enabling users to complete onboarding quickly, securely, and at scale.

• Over 300,000 users onboarded per month
• Under 2 minutes to complete registration
• 90% onboarding completion rate
• Fast, secure, and highly scalable experience

Onboarding users onto an e-wallet platform required a reliable, legally compliant identity verification layer — before expanding into tightly regulated banking services.

KALAPA eKYC enabled PayME to verify users at scale, ensuring regulatory compliance and building a digital identity infrastructure for future financial service expansion.

• Large-scale user verification on the e-wallet platform
• Full KYC/eKYC regulatory compliance
• Shorter onboarding time and improved user experience
• Digital identity foundation for expanded financial services

Shinhan Bank needed to onboard users onto its digital banking platform while strictly complying with Circular 2345 from the State Bank of Vietnam, and handling authentication at scale without impacting user experience.

KALAPA deployed Face Authentication for fast, accurate, regulation-compliant user verification, supporting large-scale operations on the digital banking platform.

• Over 1 million users authenticated in 1 year
• Full compliance with Circular 2345 from the State Bank of Vietnam
• Fast and accurate authentication
• Seamless user experience on the digital banking platform