About KALAPA

Building the trust infrastructure for Vietnam's digital economy

From data science to identity, fraud, and compliance — we give businesses the tools to onboard confidently and grow safely.

Trusted by 100+ leading partners across 8 industries
Banking & FinanceInsuranceE-WalletsLendingTelecomReal EstateRetailHealthcare
OUR MISSION
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Our mission is to help customers access safer financial products, reduce bad debt, and optimize costs for businesses.
KALAPA
OUR ACHIEVEMENTS
10M+Users successfully assessed and scored
50+Successful projects delivered for leading BFSI
40%Bad debt reduction when applying our solutions
<10%Drop-off rate
OUR STORY

Our journey, built on trust

From our foundation to becoming a trusted technology partner, we've continued to innovate and grow alongside our customers.

2018
Foundation

Foundation

KALAPA was officially founded with a vision to transform data into actionable insights for businesses. In the early stage, the company focused on developing lead scoring solutions, helping organizations evaluate and prioritize potential customers through data-driven analysis.

2019
Product expansion

Product expansion

KALAPA expanded its product portfolio with three key offerings:

  • Anti-fraud solutions powered by consumer credit and shopping behavior data
  • Credit scoring models to support risk assessment and lending decisions
  • A basic eKYC system to enable digital identity verification
2020
eKYC advancement

eKYC advancement

KALAPA significantly enhanced its eKYC capabilities by introducing:

  • Developer-friendly SDKs for seamless integration
  • A centralized management dashboard
  • Forgery detection models to identify tampered documents
  • Face de-duplication search to detect duplicate or fraudulent identities
2021
Strategic growth

Strategic growth

KALAPA established strategic partnerships to co-develop premium credit scoring models with higher accuracy and broader data coverage, while expanding the customer base across multiple industries.

2022
Market leadership

Market leadership

KALAPA achieved strong market adoption, serving:

  • Over 80% of vendors in the PDL (Payday Loan) segment
  • A growing number of banks, financial institutions (FIs), and large enterprises
2024
Tier-1 Agent License from RAR

Tier-1 Agent License from RAR

KALAPA was granted a Tier-1 Agent license from RAR, affirming its capability and credibility in eID authentication services.

2025
Onboarding platform completed

Onboarding platform completed

KALAPA completed its Onboarding Platform, delivering an end-to-end solution for identity verification, fraud prevention, and compliance.

And this is just the beginning.

We continue to innovate to build a safer digital future for Vietnam and beyond.

OUR TEAM

Meet the people who build KALAPA

Nguyễn Duy Thiện
Chief Executive Officer
  • 15 years of business development experience in financial services
  • Former Head of Card Center and Card Business Director at Eximbank
  • Bachelor of Economics – Ho Chi Minh City University of Economics
Nguyễn Tuấn Hiệp
Chief Technology Officer
  • Over 10 years of experience in Data Science, Big Data, and system optimisation
  • Former Big Data Engineer at Viettel, handling multi-petabyte telecom datasets
  • BSc in Computer Science – Hanoi University of Science and Technology
Vũ Nhân Thùy
Head of Business
  • 12 years of business development experience across banking and international firms
  • Former relationship manager at Sacombank; former B2B lead at LBK Kitchen Benchtop, Australia
  • Master of Accounting – Victoria University, Melbourne, Australia
Đỗ Ngọc Thiện
Senior Technology Advisor
  • Over 15 years of experience in Big Data, AI, NLP, and large-scale project management
  • Led major data projects at Viettel, Cốc Cốc, and KALAPA — processing hundreds of millions of records daily
  • Combines deep technical expertise with strategic thinking to lead complex, large-scale systems
Nguyễn Tài Long
Project Lead
  • Machine Learning Engineer, graduated with Distinction in Computer Science – VNU Hanoi (GPA 3.64/4.0)
  • Award-winner at AI4VN 2019 (2nd place), VpBank AI Hackathon 2018 (runner-up), and Topica AI 2017 (Best AI Model)
  • Leads KALAPA's most cutting-edge AI projects, tackling the market's newest and hardest challenges

Ready to build with KALAPA?

Talk to us about your onboarding, identity, or compliance challenges.