Onboarding Platform

Simplify onboarding with one unified platform

One powerful platform to build, customize, and continuously optimize onboarding journeys tailored to your business needs.

Stage 01

Sign Up

Filter out ineligible applicants before spending on eKYC

  • Dynamic Form
  • Device Intelligence

Dynamic Form

Reduce drop-off with smart, adaptive forms

  • JSON-based form schema
  • Dynamic rules and real-time validation

Consent Management

Stay compliant with audit-ready consent records

  • Policy version management
  • Automatic re-consent when purposes change

Device Intelligence

Block bots and risky devices before KYC costs are incurred

  • Detect compromised devices
  • Catch bots and risky behavior instantly

Consent Form

Capture structured consent with customisable, branded forms

  • Multi-purpose consent
  • Version control
  • Mobile-optimised UI

Purpose Tracking

Track exactly what data is collected and why

  • Granular purpose mapping
  • Audit trail
  • Real-time dashboards

Withdrawal Flow

Let users withdraw consent at any time with a full audit trail

  • One-click withdrawal
  • Downstream revocation
  • Compliance reports
Stage 02

CMP

Ensure user consent before processing any personal data

  • Compliant
  • Transparent
  • Auditable
View detail
Stage 03

eKYC

Know exactly who you are dealing with in seconds

  • Document OCR
  • Face Verification & Liveness
  • NFC Chip Verification
View detail

Document OCR

Read and verify ID documents in seconds

  • OCR for multiple document types
  • Detect blur, glare, recapture, missing corners

Face Verification & Liveness

Stop deepfakes and spoofing attacks

  • 1:1 face matching
  • Presentation and injection attack defense

NFC Chip Verification

The highest level of CCCD verification

  • Read cryptographically signed chip data
  • Verified through Ministry of Public Security channel

Behaviour Insight

Approve more customers with limited credit history

  • Convert session-level data into risk signals
  • Early risk scoring before traditional credit data

Fraud & Risk Detection

Detect fraud patterns missed by rules

  • Document forgery detection
  • Face deduplication and liveness attack detection

Decision Engine

Configure approval rules without IT tickets

  • Business-configurable thresholds and weights
  • Structured reason codes and audit trail
Stage 04

Underwriting

Assess risk precisely across every signal

  • Behaviour Insight
  • Fraud & Risk Detection
  • Decision Engine
Stage 05

Ongoing Monitoring

Protect accounts and stay compliant after onboarding

  • Face Authentication
  • PEP & Sanctions Check
  • Adverse Media Screening

Face Authentication

Secure high-risk actions after onboarding

  • Authenticate onboarded users instantly
  • Support money transfer and device change flows

PEP & Sanctions Check

Screen risk lists in real time

  • Global and domestic sanctions screening
  • PEP list monitoring

Adverse Media Screening

Identify reputational and financial crime risk

  • Monitor adverse media
  • Detect financial crime signals
Use cases

Built for every digital financial journey

Banks & NBFIs

Use Case

Account opening, loan origination

What it solves

Replace branch KYC with fully digital, compliant onboarding

Fintech & BNPL

Use Case

Customer registration, credit decisioning

What it solves

Fast identity check + fraud score before disbursement

E-wallets

Use Case

Wallet activation, transaction limits upgrade

What it solves

Tier-1 → Tier-3 KYC upgrade flows in one session

Online Lenders

Use Case

Lead-to-disburse pipeline

What it solves

Onboarding + initial scoring + eContract in a single flow

Insurance

Use Case

Policy issuance, claims initiation

What it solves

Remote identity verification for no-branch distribution

How it works

From zero to live in 3 steps

Design your workflow

1. Design your workflow

Configure your onboarding flow based on your business needs — verification, fraud checks, and scoring.

Activate your flow

2. Activate your flow

Set rules, thresholds, and decision logic to match your risk appetite.

Integrate & go live

3. Integrate & go live

Embed our SDK into your app and start onboarding users instantly.

Integration

Integration Readiness

Join leading financial institutions using KALAPA to onboard customers faster, reduce fraud, and stay compliant.

REST API·iOS·Android·Flutter·React Native·Web
  • Integrate via REST API or drop-in SDK — choose the model that fits your architecture
  • Full platform coverage: iOS, Android, React Native, Flutter, Web (Vanilla JS, Vue, React)
  • Data delivery via pull (API) or push (webhook) — no lock-in to a single pattern
  • Detailed API documentation + dedicated technical support throughout integration
Get started

Ready to streamline your onboarding?

Join leading financial institutions using KALAPA to onboard customers faster, reduce fraud, and stay compliant.